Our team of innovative professionals in human centred design, service design, and product innovation act as catalysts for change.

• Discovery and inception
• Human centred design
• Service design
• Product innovation
• Test and learn

We combine great customer experience, service design and innovative product development to help our clients innovate with excellence.

Designing services that are more human

Our practical advice, resources, and tools enable our clients to design services that people love. Whether it’s improving customer experience or understanding employee needs, we will help you step up your game.

A deeper understanding of your customer's pains, needs and desires

Our cross-disciplinary team of consultants explore the minds of your customers to understand their needs better than anyone else could ever do. We then use that understanding to define what your customers want from you.

Nexxt makes your customers happier

We’ve helped companies like yours design and deliver better experiences for their customers. Better customer experiences lead to satisfied customers will buy more and re-engage with your brand willingly.

Highly experienced team of designers and consultants

With countless years combined experience in disciplines such as strategy, innovation, business transformation, service design and product development, we can identify opportunities for improvement that will result in tangible outcomes.

Leadership should be challenging, but always supportive. That's why we work with our clients to develop authentic leadership teams that are nimble, adaptive, and resilient. In a nutshell: we develop leaders and give them the tools they need to empower their teams.

• Leadership and culture
• Capability assessments
• Ways of working
• Capability uplift
• Continuous improvement

Technology for agile enterprise

We use technology as a key driver for change to create new ways of working that allow us to be innovative and nimble, which lead to better quality and reduced cost.

Nexxt's agile delivery methodology gives you the power to turn ideas into results quickly and efficiently. This approach can help you overcome technical challenges and release new capabilities more often without sacrificing quality. It also helps your team stay engaged by maximising each team member's contribution from day one of the project.

Empowering your people with continuous improvement

We focus on culture as the foundation for high-performance because it's the glue that holds everything together. Through empowerment, collaboration and ownership - we help clients build a continuous improvement culture in which every employee takes a stake in improving the way they do things.